Sure People
Your team is your biggest asset and your biggest investment - we help you get it right.
We bridge the gap between generic HR advice and what actually works for your business, helping you build culture, navigate difficult conversations, and create people systems that scale.
HR platforms give you templates.
We help you lead.
You didn't start a business to become an HR expert.
But here you are - navigating employment law, having difficult conversations you've never been trained for, or trying to figure out why good people keep leaving.
That’s where we come in.
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Including, but not limited to…
HR Systems & Policies:
Employee handbooks
Employment contract review
HR policies (disciplinary, grievance, absence etc)
HRIS system setup
Compliance
Management training on HR processes.
Recruitment & Onboarding:
Job description templates
Values-aligned interview frameworks
90-day onboarding plans
Performance Management:
OKR or goal-setting frameworks
1:1 meeting structures
Performance review processes
Feedback mechanisms
People Foundations
Get the HR foundations right so you can focus on growth.
From employment contracts to performance frameworks, we build the people systems that keep you compliant, reduce risk, and create consistency as you scale.
When you need it :
You're hiring your first employees
Getting ready to grow your team
Ready to replace informal practices with proper systems
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Values & Culture Work:
Values discovery and articulation
Operationalising brand strategy
Culture audits
Integration into recruitment and performance
Change Management:
Restructures and team reorganisation
Change impact assessment
Stakeholder engagement
Communication strategy
Training and capability building
Post-change stabilisation
Organisation Design:
Role definition and clarity
team structure optimisation
Reporting line design
RACI mapping
Transition support.
Culture & Change
Build a team that actually works together - even when things get messy.
We help you embed values into operations, navigate restructures with care, and lead change without losing people.
When you need this :
You're navigating growth or team challenges.
You’ve had a new brand strategy and want to make sure your team are living and breathing it.
You want culture work that goes beyond values written on a poster.
You're restructuring and need to do it properly.
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Strategic Support
HR strategy and people planning
Leadership coaching and development
Employee relations strategy
Compensation and benefits strategy
Culture and engagement initiatives
Ongoing People Operations :Recruitment process management
Onboarding coordination
Performance review administration
Policy implementation
Employee relations case management
HR systems administration
Compliance management
Payroll & Benefits:
Monthly payroll processing (in collaboration with Sure Finance)
PAYE and pension management
Benefits & salary sacrifice schemes
P60 and P11D production, payroll query resolution.
Recruitment Project Support:
Job description & Ad creation
Application screening, interview coordination
Reference checking
New hire onboarding
Fractional People-Ops
From Chief of Staff & Fractional COO, to experienced Virtual EAs and People-Ops managers - we’re here to provide that extra capacity and expertise, without the hassle and expense of recruitment.
When you need this:
You need operational capacity but not a full-time hire.
Your current outsourced HR platform stops at generic advice & admin
Meet the Team
Let’s Talk
If you're ready to get your People-Ops ready to scale, or even just to find out a bit more about what we do, we'd love to chat.
Pricing
We work on either a project, retainer and fractional basis.
All our projects are on a fixed fee based on our agreed scope.
Retainers are also generally on a fixed fee, using the blended rate of the various levels of team working with you
All individual fractional support is priced on pre-agreed daily or hourly rates, depending on the team member.
As a guide - typical ongoing support retainer for a people & culture project is 1-4 days per month depending on your needs and business stage.
People & Culture Lead/Director : From £700pd
People Ops Manager : £450-500pd
People Ops Support: from £300pd