Sure Systems
We map the bottlenecks, cut out the manual nonsense with smart automation and AI, create a bespoke Ops Playbook, and build systems that grow with you - freeing you and your team up to do their best work.
Is delivery feeling a bit like driving with the brakes on?
Maybe your tech stack looks like 10 disconnected tools held together with manual workarounds.
Or you know you need better systems, but you're too busy firefighting to build them.
You’ve outgrown scrappy.
It’s time to level up your systems.
Turn your operational foundation into a growth machine.
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Systems & Software Implementation:
Select and implement the right tools (CRM, project management, HRIS, accounting integrations).
Configure systems to match how your business actually works.
Integrate your tech stack so data flows without manual handoffs.
Train your team so adoption actually happens.
Process Design & Documentation:
Map current state processes and spot inefficiencies.
Redesign workflows for clarity and scalability.
Create interactive SOPs that people actually use.
Hand you your bespoke Operations Playbook—single source of truth for how the business runs.
Automation & AI Integration:
Build workflows that remove repetitive manual tasks.
AI integration where it makes sense.
Smart automation that scales with you.
Change Management - In collaboration with Sure People :
Change impact assessment
Stakeholder engagement, communication strategy
Training and capability building
Post-change stabilisation.
Operational
Transformation Projects
Comprehensive systems overhaul - streamlining processes, upgrading your tech stack, and introducing AI & automation where it makes a real difference.
We don't just recommend - we build it with you.
When you need it :
Struggling to onboard new team members because nothing's written down
Spending too much time on admin, not enough on delivery
Tech stack is disconnected or underused
Ready to scale but your operations can't handle it
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Founder Partnering (Chief of Staff/COO)
Turn vision into structured plans.
Coordinate cross-functional projects.
Leadership team facilitation.
Strategic operations planning and management
Systems and process design.
Tech stack strategy and implementation.
Performance metrics and reporting.
Operations Management:
Day-to-day coordination.
Process implementation and improvement.
System administration and optimisation.
Project management.
Team coordination.
Documentation and SOP maintenance.
Internal Project Management:
End-to-end project delivery.
Timeline and milestone tracking.
Resource coordination.
Stakeholder communication.
Progress reporting
Fractional Business-Ops
Get the operational thinking and execution capacity you need, when you need it. From Chief of Staff support to hands-on project management, we embed in your business to keep operations running and improving.
When you need this:
You need operational capacity but not a full-time hire.
Internal projects keep stalling because nobody owns them.
You're stuck in the weeds and need someone to pull the threads together.
Meet the Team
Let’s Talk
If you're ready to get your Systems ready to scale, or even just to find out a bit more about what we do, we'd love to chat.
Pricing
We work on either a project, retainer or fractional basis.
All our projects are on a fixed fee based on our agreed scope.
Retainers are also normally priced as a fixed monthly fee, based on the blend of the various levels of team working with you.
All individual fractional support is priced on pre-agreed daily or hourly rates.
Transformation project pricing is dependent on the business complexity and the systems involved.
When working on a day rate basis, it varies depending on the team member, but below is a guide:
Operations Lead/Director: From £700pd
Operations Manager: £450-500pd
Operations Support: from £300pd